You sold ₹18,04,929 of food on the aggregator across 4,227 orders and kept ₹6,72,596 — 37 rupees of every 100 on the menu.
The biggest cut was your discounts at ₹4,87,366 (27% of menu value), then the aggregator's fees at ₹4,29,487.
Gone since Apr: ₹1,15,502 not yet settled
15 actions, biggest first. Ask the aggregator: raise with your account manager or in a ticket, with the evidence below. Fix: yours to change. Check: confirm, usually with your accountant.
Ads cost ₹2,24,376 — 12.4% of menu value. The aggregator's ROAS counts sales at menu price, before your discount and their fee, so a 4× ROAS can be well under 1× in money that reaches your bank. Judge each campaign on orders it added, not on ROAS.
The aggregator charges its fee on ₹14,04,666 — your food sales after discount (₹13,17,563) plus packaging and the GST your customers paid. That extra ₹87,103 of base cost you about ₹22,778 in fees this month. Ask for commission on food value only at your next renewal.
These codes are named for a smaller amount than you were charged per order. The report doesn't say whether they are a percentage with a cap or a per-item discount — so ask before assuming either way.
| AutoPromo TAKEOFF40ON149 named ₹40 · 182 orders · ₹10,848 | up to ₹63 |
| AutoPromo TAKEOFF40ON199 named ₹40 · 28 orders · ₹1,591 | up to ₹63 |
917 of 947 coupon orders were charged the full face value (₹76,987 in all). If your agreement says the aggregator co-funds these coupons, you are owed money: every 10% of co-funding is worth ₹7,799 this month. Enter your agreed share below to turn this into a claim.
These orders were cancelled by the delivery side, or cancelled after you marked them ready, but you were paid less than 100% (rider-side) or 80% (order ready). The aggregator's compensation terms say otherwise — ask for a review with the order IDs.
| Delivery partner not responding order 759479962611 · Order ready, not picked up by rider | 80% paid |
| Delivery partner cancellation due to an accident order 140460288286 · Delivery partner arrived | 80% paid |
| Delivery partner cancellation order 445243063028 · Order ready, not picked up by rider | 80% paid |
You gave away ₹4,87,366 in discounts in May 2026 — 1.1× what the aggregator charged in fees. Every rupee of it came out of your payout. Check which offers brought orders you would not have had anyway; each 5 points of discount is about ₹90,246 a month.
| AutoPromo GETOFF180ON449 264 orders · 27% off | ₹35,143 |
| AutoPromo TAKEOFF40ON149 187 orders · 33% off | ₹18,278 |
| AutoPromo SPECIALOFFER 153 orders · 26% off | ₹16,444 |
| AutoPromo GETOFF200ON449 76 orders · 31% off | ₹9,915 |
| AutoPromo GETOFF140ON299 64 orders · 37% off | ₹5,449 |
The aggregator deducted ₹1,383 of TDS (194O) and ₹0 of TCS. Both are yours to claim — TDS against income tax (check Form 26AS), TCS against GST (check GSTR-2A). Send this report to your accountant.
1,286 orders used the aggregator's automatic Auto-promo codes. The aggregator's engine chooses which code a customer sees, but the discount is deducted from you. Ask for the list of codes running on your listing and the right to switch each one off.
25 ad lines carry res id 0 or blank. The aggregator books chain-level campaigns this way, so it may be legitimate — but you can't check it against your ad bookings. Ask for the campaign-wise invoice.
Deducted on 5 orders. The report doesn't say why. Ask for the complaint or reason behind each one — recoupments you can't see are recoupments you can't dispute.
1,615 orders (38%) carried a long-distance fee. If those far orders are also heavily discounted, a smaller delivery radius may keep more money. Ask the aggregator to waive it as part of a renewal.
₹1,188 of orders were cancelled before any state was recorded — typically rejected or timed out at your end. Rejections switch your outlet off the aggregator and, above 0.5% of weekly orders, attract a 10% penalty. Check what happened on these.
If you pay 5% GST without input credit, this is a real cost on top of the commission — your fee is really 38.5% of net sales, not the headline rate. Under the 18% regime with ITC it can be claimed back. Ask your accountant which applies.
Billed but not yet recovered from a payout. Expect it to be deducted from next month's settlement.
The report shows the rate the aggregator applied, not the one in your contract. Find the rate in your partner agreement and enter it below — if they differ, this becomes a claim with the rupee amount.
| Line | Amount | % of menu value | |
|---|---|---|---|
| Food at menu price (GMV) | ₹18,04,929 | 100.0% | |
| + Packaging charge | ₹65,683 | 3.6% | |
| + GST collected from customers | ₹69,166 | 3.8% | |
| − Your discount: coupons (Promo) | −₹1,00,724 | -5.6% | |
| − Your discount: BOGO, freebies, Gold, flash | −₹3,86,347 | -21.4% | |
| − Your discount: delivery / relisting | −₹294 | -0.0% | |
| = Net order value | ₹14,52,412 | 80.5% | |
| − Aggregator service + payment fee | −₹4,29,487 | -23.8% | |
| − Government charges | −₹1,47,859 | -8.2% | |
| − Other order-level deductions | −₹589 | -0.0% | |
| + Paid for cancelled orders | ₹4,875 | 0.3% | |
| = Order-level payout | ₹8,79,354 | 48.7% | |
| − Ads | −₹2,06,833 | -11.5% | |
| + Additions | ₹75 | 0.0% | |
| = Net payout for the month | ₹6,72,596 | 37.3% |
The aggregator's fee is 30.6% of the value it charges commission on, and 38.5% of your net food sales once its 18% GST is added.
₹1,00,724 on coupons, ₹3,86,347 on BOGO, freebies, Gold and flash. You paid all of it; "vs face" is what you were charged against the coupon's stated value.
| Offer | Orders | vs face |
|---|---|---|
| AutoPromo GETOFF180ON449 | 264 | 98% |
| AutoPromo TAKEOFF40ON149 | 187 | — |
| AutoPromo SPECIALOFFER | 153 | — |
| AutoPromo GETOFF200ON449 | 76 | 99% |
| AutoPromo GETOFF140ON299 | 64 | 99% |
| AutoPromo GETOFF200ON499 | 33 | 100% |
| AutoPromo TAKEOFF40ON199 | 28 | — |
| AutoPromo GETOFF180ON949 | 28 | 100% |
Exported 6 Oct 2026, 09:07 IST from 91kitchens.com · IP 216.73.217.123.
Worked out from every order in the payout report, not from its summary tab. Amounts in rupees; percentages are of menu value (food at menu price, before discounts) unless stated. 91 Kitchens is independent of every aggregator. Sample figures.